Sales Policy for Foottopic

Effective Date: November 29, 2024

Thank you for shopping at Foottopic. This Sales Policy outlines the terms and conditions that govern the sale of products on our website, foottopic.click. By purchasing from us, you agree to be bound by the terms set forth in this policy. Please read it carefully before placing your order.

1. General Sales Information

At Foottopic, we strive to provide high-quality sports footwear and related products at competitive prices. All sales conducted through our website are governed by this Sales Policy. We reserve the right to modify or update the terms of this policy at any time, and any changes will be posted with an updated Effective Date.

2. Pricing and Discounts

  • Pricing: All prices on the website are listed in USD (United States Dollars) and are exclusive of applicable taxes and shipping fees. Prices may be subject to change at any time without notice. The price of each item is confirmed at the time of purchase.

  • Discounts and Promotions: Occasionally, we may offer discounts, sales, or promotions on our products. These discounts will be clearly indicated on the product page or during checkout. Any promotional codes must be applied at the time of purchase and cannot be applied retroactively to previous orders.

  • Special Offers: If you have received a special offer or promotional discount (such as a limited-time sale), please be aware of the terms and conditions attached to that offer. Some promotions may have specific eligibility criteria, such as minimum purchase amounts, product exclusions, or expiration dates.

3. Product Availability

  • Stock Availability: While we make every effort to ensure product availability on our website, we cannot guarantee that all items will always be in stock. In the event that an item is out of stock after your order is placed, we will notify you as soon as possible. If the item cannot be restocked or fulfilled in a timely manner, we will offer a full refund or suggest alternative products.

  • Backorders: If an item is on backorder, we will notify you immediately, and you will have the option to either wait for the item to become available or cancel your order.

4. Order Process and Confirmation

  • Placing an Order: When you place an order through our website, you are offering to purchase the items in your cart. Once your order is placed, we will send an order confirmation email with details of your purchase, including the items, total price, shipping address, and estimated delivery time.

  • Order Processing: After receiving your order, our team will process it within 1-2 business days (excluding weekends and holidays). This includes verifying payment, preparing items for shipment, and ensuring that all items are in stock.

  • Order Cancellation: Orders can be canceled at any time before they are shipped. If you wish to cancel an order, please contact us as soon as possible at info@foottopic.click. Once an order has been shipped, it cannot be canceled. In this case, you may need to initiate a return upon receiving the item.

5. Payment Methods

We accept various payment methods to make your purchase process as seamless as possible. Currently, we accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Other third-party payment processors may be available depending on your location.

When you make a purchase, your payment will be processed securely through our third-party payment processor. Foottopic does not store your credit card information and takes every measure to ensure that your payment details are handled securely.

6. Sales Taxes

Sales tax will be applied to your order based on the shipping address and the relevant tax rates for your location. The total amount of tax applicable to your order will be displayed at checkout.

If you are exempt from sales tax (for example, if you are a tax-exempt organization), please contact us prior to placing your order so we can adjust the tax amount.

7. Shipping and Delivery

  • Shipping Options: We offer several shipping methods to accommodate your needs, including standard, expedited, and express shipping. Shipping costs are calculated at checkout based on your shipping address and selected delivery method.

  • Processing and Shipping Times: Once your order is processed, it will be shipped according to the chosen shipping method. Shipping times vary by destination:

    • Domestic orders (within the United States) typically take 3-7 business days.
    • International orders may take 7-21 business days depending on the destination.

  • Tracking: Once your order is shipped, you will receive an email with tracking information so you can monitor the progress of your shipment.

  • Shipping Costs: Shipping charges will be displayed at checkout before you confirm your order. The cost of shipping will depend on the shipping method, weight, size, and destination of your order.

  • International Orders: If you are shipping outside of the United States, your order may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the customer.

8. Order Changes

Once an order is placed, we strive to fulfill it as quickly as possible. As such, we cannot guarantee changes to an order once it has been submitted. However, if you need to make a change to your order, please contact us as soon as possible at info@foottopic.click. If the order has not yet been processed or shipped, we may be able to accommodate your request.

9. Promotions and Special Offers

  • Discount Codes: If you have a discount or promotional code, you must enter it during checkout. Discounts cannot be applied after the purchase is completed. Please ensure that the code is valid and that you meet any minimum purchase requirements.

  • Limited-Time Offers: Some sales and promotions may be for a limited time only. We will clearly indicate the start and end dates for such promotions on our website. Once the promotion ends, the discounted price will no longer be available.

10. Refunds and Returns

Foottopic offers a 30-day return and exchange policy. If you are not completely satisfied with your purchase, you can return the item(s) for a refund or exchange. Please refer to our Refunds and Returns Policy for more details on the process, eligibility, and conditions for returning products.

11. Sales Restrictions

  • Resale: Foottopic products are intended for personal use only. You may not resell or redistribute any of the products purchased from our website without prior written consent from Foottopic.

  • Fraudulent Orders: Foottopic reserves the right to refuse or cancel any order suspected to be fraudulent or violating these Terms and Conditions. We may request additional information or proof of identity to verify the legitimacy of an order.

12. Customer Support

If you have any questions or issues related to your order or our sales process, our customer support team is here to help. You can contact us by: